You are here: 1. Device-side errors ▿ > 1.4 Application errors > Error 21004: Insufficient storage

Error 21004: Insufficient storage

The device doesn’t have enough storage space for the applications in the Custom Configurator profile.

To troubleshoot

  1. Check the available storage space on your device by going to Settings > System > Storage > Available Space.
  2. If the available space isn’t enough for the apps that the profile is installing, remove some apps or content:
    1. Tap Apps and long press the apps that you are trying to remove. Drag the app to the Remove icon at the top of the screen.
    2. Tap My Files or open Tools > My Files to navigate through the content on your device. Long press the files that you want to remove and select Delete.