• Error 4000 Failed to add license (Invalid license key)
• Error 4001: Failed to add license (The license is not activated)
• Error 4004: Failed to add license (The specified license is not allowed to be registered)
• Error 4221: Failed to add license (This license has already been registered)
• Error 4000412: The license in the profile is duplicated
• Error 4041: This license ID is invalid
• Error 4002008: The device count has exceeded the license quantity
• Error 4003000: The license in the profile has expired
• Error 4042007: The license assigned to the profile cannot be found
• Error 4092001: Failed to update license

Error 4042007: The license assigned to the profile cannot be found

A license was removed from KNOX Customization Configurator during the device enrollment process.

To troubleshoot

1. On the Custom Configurator console, go to Licenses > Actions > Upload licenses.
2. Add a License name and enter the new License key.
3. Click Upload.